4.7/5 Average Rating

Customer Reviews

Read what our customers across the UK say about our drainage protection services

4.7/5from 113+ verified reviews
Jan 2026

"Fantastic service! Had a blocked drain emergency on a Sunday evening. They arrived within 2 hours and sorted it professionally. The engineer was polite and cleaned up after. Highly recommend!"

Emma Johnson
Manchester, M4
E
Jan 2026

"Been with the annual plan for 8 months now. Already used it twice for drain issues. The CCTV survey was very thorough and identified problems early. Great value for money."

James Thompson
London, SW1
J
Dec 2025

"Very professional team. Fixed our commercial property drainage issue quickly. Pricing was transparent and fair. Would use again."

Sarah Williams
Birmingham, B15
S
Dec 2025

"Excellent response time during a drainage emergency. Engineer was knowledgeable and explained everything clearly. The monthly plan has saved us so much stress!"

Michael Brown
Leeds, LS1
M
Dec 2025

"Had a persistent blocked drain problem that 3 other companies couldn't fix. Drainage Protection Line identified the root cause with their CCTV and resolved it permanently. Brilliant!"

Lucy Davies
Glasgow, G1
L
Nov 2025

"Professional service from start to finish. The engineer arrived on time, was courteous, and did a thorough job. Price was as quoted - no hidden fees."

David Wilson
Bristol, BS1
D
Nov 2025

"We had a major drainage collapse at our restaurant. They responded immediately, even on a bank holiday! Got us back up and running the same day. Absolute lifesavers!"

Sophie Taylor
Edinburgh, EH3
S
Nov 2025

"The annual maintenance visit caught a cracked pipe before it became a disaster. Very pleased with the proactive service. Worth every penny of the plan."

Oliver Martin
Liverpool, L1
O
Oct 2025

"Quick, efficient, and professional. Had a blocked toilet on a Friday night - engineer arrived within 3 hours and fixed it. The 24/7 service is a huge relief!"

Charlotte Anderson
Newcastle, NE1
C
Oct 2025

"Good service overall. Engineer was professional and knowledgeable. Fixed our drainage issue in under an hour. Would recommend to friends and family."

Thomas Roberts
Cardiff, CF10
T
Oct 2025

"Outstanding customer service! From the initial call to completion, everything was handled perfectly. The engineer even gave us tips to prevent future issues."

Amelia Clarke
Sheffield, S1
A
Sep 2025

"Very impressed with the CCTV survey service. They showed us exactly what the problem was and provided a detailed report. Transparent pricing with no surprises."

George Lewis
Nottingham, NG1
G
Sep 2025

"Efficient and reliable service. Had a drainage blockage that was causing bad smells. Sorted within a few hours of calling. Fair pricing."

Isabella Walker
Southampton, SO14
I
Sep 2025

"The monthly plan is brilliant! Already used it 3 times this year. Knowing we're covered for drainage issues gives us real peace of mind."

Harry White
Leicester, LE1
H
Aug 2025

"Had a major drain collapse at our property. They handled it professionally from start to finish. Engineer was courteous and the work was completed to a high standard."

Grace Turner
Plymouth, PL1
G
Aug 2025

"Same-day service on a bank holiday! Can't fault them. Professional, fast, and reasonably priced. Will definitely use again."

Jack Harris
Brighton, BN1
J
Aug 2025

"Good experience overall. Engineer was punctual and did a thorough job clearing our blocked drain. Price was fair and no hidden charges."

Olivia Moore
Reading, RG1
O
Jul 2025

"Fantastic service! Had a complicated drainage issue that took 2 visits to fully resolve. They didn't charge extra and made sure it was completely fixed. True professionals!"

William King
Coventry, CV1
W
Jul 2025

"The CCTV survey revealed tree roots in our drains - something we had no idea about. They cleared it and gave us advice on prevention. Excellent service!"

Emily Scott
Bradford, BD1
E
Jul 2025

"Called them out for a blocked drain at 11pm on a Saturday. Engineer arrived by 2am and sorted it. Amazing 24/7 service - worth the annual plan!"

Henry Green
Oxford, OX1
H
Jun 2025

"Professional and courteous team. Resolved our commercial property drainage problem efficiently. Would recommend for business properties."

Mia Adams
Cambridge, CB1
M
Jun 2025

"Had a terrible smell coming from the drains. They identified and fixed a broken pipe we didn't know existed. Brilliant detective work and repair!"

Noah Baker
Hull, HU1
N
Jun 2025

"We've used them 3 times now and they're consistently excellent. Always punctual, professional, and fair pricing. Our go-to drainage company!"

Ella Carter
Bournemouth, BH1
E
May 2025

"The engineer was extremely knowledgeable and explained everything in detail. Fixed our blocked toilet and checked the whole system. Top-notch service!"

Jacob Mitchell
Stoke, ST1
J
May 2025

"Good service. Had a blocked drain sorted quickly and professionally. The engineer was friendly and cleaned up after the job."

Ava Phillips
Derby, DE1
A
May 2025

"Emergency call-out on Christmas Eve! They still came and sorted our blocked drain. Above and beyond service - truly 24/7!"

Alfie Evans
York, YO1
A
Apr 2025

"Very impressed with the annual maintenance service. They checked everything thoroughly and identified a potential issue before it became serious."

Poppy Robinson
Exeter, EX1
P
Apr 2025

"Had a recurring drainage problem that they finally solved permanently. Other companies just did temporary fixes. These guys are the real deal!"

Charlie Wood
Sunderland, SR1
C
Apr 2025

"Professional service and fair pricing. Engineer arrived on time and completed the work efficiently. Would use again."

Lily Bell
Middlesbrough, TS1
L
Mar 2025

"The CCTV survey showed exactly what was wrong - tree roots blocking our main drain. They cleared it and gave us a detailed report. Excellent!"

Oscar Murray
Ipswich, IP1
O
Mar 2025

"Can't recommend enough! Had a major drainage emergency and they responded within the hour. Professional, efficient, and reasonably priced."

Freya Barnes
Norwich, NR1
F
Mar 2025

"We're landlords with multiple properties. Signed up for the maintenance plan and it's been fantastic. Regular checks and quick response when needed."

Archie Cooper
Wolverhampton, WV1
A
Feb 2025

"Good experience. Engineer was polite and professional. Cleared our blocked drain and gave us advice on preventing future issues."

Isla Ward
Swansea, SA1
I
Feb 2025

"Outstanding service! The engineer went above and beyond to locate and fix a hidden leak. Saved us thousands in potential water damage."

Sebastian Russell
Gloucester, GL1
S
Feb 2025

"Used them for a commercial drainage survey - very thorough and professional. The report was detailed and helped us plan maintenance properly."

Daisy Hughes
Dundee, DD1
D
Jan 2025

"Emergency blockage at 3am on a weekday. They answered immediately and had someone here within 2 hours. Incredible 24/7 service!"

Leo Foster
Luton, LU1
L
Jan 2025

"Reliable and professional. Fixed our blocked drain efficiently. Price was as quoted - no surprises."

Ivy Coleman
Blackpool, FY1
I
Jan 2025

"The annual plan has been brilliant. Already used it twice this year and saved hundreds compared to call-out charges. Highly recommend!"

Max Palmer
Preston, PR1
M
Dec 2024

"Fantastic response time and professional service. Had a sewage backup emergency - they sorted it fast and cleaned up thoroughly. Thank you!"

Maisie Jenkins
Aberdeen, AB10
M
Dec 2024

"Very impressed with the quality of work. They replaced a section of damaged pipe and the job was completed to a very high standard."

Harrison Perry
Cheltenham, GL50
H
Dec 2024

"Professional team. Cleared our blocked drain and provided useful advice. Fair pricing and no hidden costs."

Zara Long
Warrington, WA1
Z
Nov 2024

"Called them for a CCTV drain survey before buying a house. The detailed report was invaluable and saved us from a bad purchase!"

Arthur Price
Peterborough, PE1
A
Nov 2024

"We had a nightmare with blocked drains. They diagnosed the problem properly (not just a quick fix) and resolved it permanently. Brilliant!"

Ruby Bennett
Lincoln, LN1
R
Nov 2024

"The engineer was fantastic - explained everything, showed us the CCTV footage, and completed the repair professionally. 10/10 service!"

Theo Howard
Bath, BA1
T
Oct 2024

"Good service overall. Had a blocked toilet sorted quickly. Engineer was friendly and professional."

Rosie Cox
Inverness, IV1
R
Oct 2024

"Emergency drainage issue at our business premises. They responded immediately and got us operational again within hours. Saved our weekend trade!"

Jude Richardson
Maidstone, ME14
J
Oct 2024

"The monthly plan is excellent value. We've had 2 call-outs this year and both times service was quick and professional. No quibbles, just sorted!"

Esme Foster
Southend, SS1
E
Sep 2024

"Brilliant service from start to finish. Had a collapsed drain and they diagnosed it with CCTV, explained everything clearly, and repaired it same day. Top class!"

Benjamin Turner
Watford, WD1
B
Sep 2024

"Very professional team. Arrived on time, sorted our blocked kitchen drain quickly. Fair pricing and no mess left behind."

Chloe Mitchell
Portsmouth, PO1
C
Sep 2024

"Outstanding emergency response! Burst pipe at 2am, they were here by 4am and had it fixed by breakfast. Absolute lifesavers!"

Daniel Cox
Guildford, GU1
D
Aug 2024

"The annual maintenance plan has been fantastic. They caught a problem before it became serious. Great value and peace of mind."

Emily Harris
Chelmsford, CM1
E
Aug 2024

"Had recurring drainage issues for months. Previous companies just did temporary fixes. These guys found the root cause and fixed it permanently!"

Finley Roberts
Colchester, CO1
F
Aug 2024

"Good reliable service. Engineer was friendly, knowledgeable and cleaned up after. Would definitely use again."

Georgia Price
St Albans, AL1
G
Jul 2024

"Excellent CCTV survey service. Very detailed report with footage showing exactly what needed fixing. Helped us avoid a major problem!"

Harvey Ward
Hemel Hempstead, HP1
H
Jul 2024

"Called them out for a blocked toilet emergency. Arrived within 90 minutes, very professional and sorted it quickly. Highly recommend!"

Imogen Baker
Slough, SL1
I
Jul 2024

"We're landlords and use them for all our properties. Always reliable, fair pricing, and tenants are always happy with the service."

Jacob Long
Stevenage, SG1
J
Jun 2024

"Professional service. Fixed our leaking pipe and checked the whole system. No hard sell, just honest advice."

Katie Hughes
High Wycombe, HP11
K
Jun 2024

"Amazing service! Drainage emergency on Christmas Day and they still came out. Above and beyond - true 24/7 service!"

Liam Cooper
Basildon, SS13
L
Jun 2024

"The engineer was excellent - explained everything, showed us the CCTV footage, and the repair was completed to a very high standard."

Madison Phillips
Crawley, RH10
M
May 2024

"Great response time and professional work. Had a major blockage and they cleared it same day. Very reasonable pricing too!"

Nathan Bell
Worthing, BN11
N
May 2024

"Reliable and efficient. Fixed our drainage problem quickly and gave us advice on prevention. Good value for money."

Olivia Russell
Gillingham, ME7
O
May 2024

"Fantastic service! We had sewage backing up and they responded immediately. Fixed the problem and cleaned up thoroughly. Can't thank them enough!"

Patrick Murray
Dartford, DA1
P
Apr 2024

"Been using them for years. Always professional, always on time, always sort the problem. Our go-to drainage company!"

Quinn Foster
Rochester, ME1
Q
Apr 2024

"The annual plan is brilliant value. Already used it 4 times this year - saved hundreds compared to individual call-outs!"

Rachel Wood
Chatham, ME4
R
Apr 2024

"Good service overall. Engineer was polite and professional. Fixed our blocked drain efficiently. Would recommend."

Samuel Green
Gravesend, DA11
S
Mar 2024

"Had a nightmare with blocked drains. They used their CCTV camera, found tree roots in our pipes, and cleared them completely. Excellent work!"

Tessa Edwards
Tonbridge, TN9
T
Mar 2024

"Emergency call-out at 11pm on a Friday night. Engineer arrived by 1am and sorted our burst pipe. Amazing 24/7 service!"

Toby Allen
Sevenoaks, TN13
T
Mar 2024

"Very impressed with the professionalism. Clear pricing, no hidden costs, and excellent quality of work. Will definitely use again!"

Unity Clarke
Tunbridge Wells, TN1
U
Feb 2024

"Good experience. Fast response, fixed our problem efficiently. Engineer was knowledgeable and friendly."

Victor Palmer
Folkestone, CT19
V
Feb 2024

"Outstanding service! The CCTV survey revealed problems we didn't know about. They fixed everything and gave us a detailed report. Top quality!"

Willow Jenkins
Dover, CT16
W
Feb 2024

"We run a hotel and had a major drainage emergency. They responded within the hour and got us back to normal by lunchtime. Brilliant!"

Xavier Coleman
Canterbury, CT1
X
Jan 2024

"Excellent service from start to finish. Professional, tidy, and very knowledgeable. Fixed our recurring drain issue permanently!"

Yasmin Perry
Margate, CT9
Y
Jan 2024

"Reliable and professional. Cleared our blocked drain quickly and gave us useful prevention advice. Fair pricing."

Zachary Long
Ramsgate, CT11
Z
Jan 2024

"The monthly maintenance plan is fantastic. Regular checks and immediate response when we need them. Best decision we made!"

Abigail Howard
Ashford, TN23
A
Dec 2023

"Had a blocked drain at 3am - they answered immediately and had someone here within 2 hours. Incredible 24/7 service!"

Brandon Cox
Sittingbourne, ME10
B
Dec 2023

"Very professional team. Used CCTV to diagnose the problem, showed us exactly what was wrong, and fixed it efficiently. Highly recommend!"

Cara Richardson
Faversham, ME13
C
Dec 2023

"Good service. Engineer was punctual and professional. Fixed our leak and checked everything else. No complaints!"

Declan Ward
Whitstable, CT5
D
Nov 2023

"Outstanding! We had a major sewage backup and they handled it brilliantly. Fast, professional, and cleaned up everything. Can't thank them enough!"

Elena Foster
Herne Bay, CT6
E
Nov 2023

"The annual service caught a cracked pipe before it burst. Saved us from a potential disaster. Worth every penny!"

Felix Bennett
Canterbury, CT2
F
Nov 2023

"Brilliant emergency service! Blocked drain on a Sunday afternoon, they arrived within 90 minutes and sorted it. Professional and efficient!"

Gabriella Price
Broadstairs, CT10
G
Oct 2023

"Professional and reliable. Fixed our drainage issue quickly. Engineer was friendly and cleaned up after. Good value."

Hugo Butler
Deal, CT14
H
Oct 2023

"We've been with them for 2 years now. Always brilliant service, fair pricing, and they genuinely care about doing a good job!"

Iris Bailey
Sandwich, CT13
I
Oct 2023

"Had multiple companies fail to fix our drainage problem. These guys identified the real issue with CCTV and fixed it permanently. Excellent!"

Jake Russell
Eastbourne, BN21
J
Sep 2023

"The CCTV survey was incredibly thorough. They explained everything clearly and provided a detailed report. Very professional service!"

Kayla Murray
Hastings, TN34
K
Sep 2023

"Good reliable service. Arrived on time, fixed our blocked drain efficiently. No issues, would use again."

Leon Carter
Bexhill, TN39
L
Sep 2023

"Emergency call-out in the middle of the night. They came promptly and sorted our burst pipe. Excellent 24/7 service!"

Maya Powell
Lewes, BN7
M
Aug 2023

"Outstanding service! Professional, efficient, and very knowledgeable. Fixed our complex drainage issue first time. Highly recommend!"

Noah Rogers
Seaford, BN25
N
Aug 2023

"The annual plan has been brilliant. Already used it 3 times this year - saves so much money and stress. Great value!"

Orla Sanders
Newhaven, BN9
O
Aug 2023

"Professional team. Fixed our drainage problem quickly and efficiently. Fair pricing and good communication throughout."

Pierce Howard
Peacehaven, BN10
P
Jul 2023

"Excellent emergency service! Drainage crisis at our restaurant on a busy Saturday. They had us back up and running within 2 hours!"

Queenie Cox
Bognor Regis, PO21
Q
Jul 2023

"Very impressed. The CCTV showed tree roots blocking our drain. They cleared it completely and gave prevention advice. Top service!"

Reuben Ward
Littlehampton, BN17
R
Jul 2023

"Been using them for years across multiple properties. Always reliable, professional, and fair pricing. Wouldn't use anyone else!"

Sienna Foster
Chichester, PO19
S
Jun 2023

"Good service. Engineer was knowledgeable and sorted our problem efficiently. Reasonable pricing."

Tyler Bennett
Horsham, RH12
T
Jun 2023

"Fantastic service! Emergency blocked toilet sorted within hours. Professional, clean, and very efficient. Highly recommend!"

Uma Richardson
Haywards Heath, RH16
U
Jun 2023

"The monthly plan is excellent value. We've had several call-outs and the service is always fast and professional. Very happy!"

Violet Price
Burgess Hill, RH15
V
May 2023

"Outstanding work! Found and fixed a hidden leak we didn't know existed. Saved us from major water damage. Brilliant!"

Wesley Butler
East Grinstead, RH19
W
May 2023

"Professional and reliable. Fixed our drainage issue quickly. Engineer was polite and cleaned up after. Good experience."

Xena Bailey
Redhill, RH1
X
May 2023

"Had a nightmare blocked drain problem. They used specialist equipment, found the blockage, and cleared it completely. Excellent service!"

Yusuf Russell
Reigate, RH2
Y
Apr 2023

"Amazing emergency response! Called them at midnight with a burst pipe, they arrived by 2am and fixed it. True 24/7 service!"

Zara Murray
Dorking, RH4
Z
Apr 2023

"Very professional service. The CCTV survey was detailed and helped us understand exactly what repairs were needed. Great work!"

Aaron Carter
Leatherhead, KT22
A
Apr 2023

"Good service overall. Fixed our blocked drain efficiently and gave useful advice. Fair pricing."

Bella Powell
Epsom, KT17
B
Mar 2023

"Excellent service! Professional team, quick response, and fixed our drainage problem permanently. Couldn't be happier!"

Cameron Rogers
Esher, KT10
C
Mar 2023

"The annual maintenance plan has been brilliant. Regular checks catch problems early. Already saved us thousands! Highly recommend!"

Daisy Sanders
Walton-on-Thames, KT12
D
Mar 2023

"Outstanding emergency service! Sewage backup sorted within hours of calling. Professional, efficient, and very reasonable pricing!"

Ethan Howard
Weybridge, KT13
E
Feb 2023

"Professional and reliable. Engineer was punctual and sorted our problem quickly. Good communication throughout."

Faith Patterson
Woking, GU21
F
Feb 2023

"Brilliant service! They found a hidden blockage other companies missed. CCTV showed exactly what was wrong and they fixed it perfectly!"

Gideon Ward
Camberley, GU15
G
Feb 2023

"We run a care home and had a major drainage emergency. They responded immediately and had everything working within 3 hours. Fantastic!"

Hannah Foster
Farnborough, GU14
H