Service Contract Provider — Not Insurance — 14-Day Money-Back Guarantee

Planned drainage
maintenance

Available around the clock for drainage issues. From £200 a year or £19.99 a month — with no setup fee — up to £1,000 of repair work per claim in selected service areas.

Public liability insured14-day cooling-offSelected service areas
24/7
Emergency Contact Line
14-Day
Cooling-Off Period
£1,000
Repair Work Limit Per Claim
Service
Contract — Not Insurance
This is a pre-paid drainage maintenance service contract, not an insurance policy.

Service Contract — Not Insurance

Drainage Protection Line provides drainage maintenance service contracts under a pre-paid service agreement. We are NOT an insurance provider or policy. This is a direct service contract for drainage repairs and maintenance.

14-Day Money-Back Guarantee

Full cooling-off period with no questions asked refund policy as per Consumer Rights Act 2015.

Cancel Anytime

No lock-in contracts or cancellation fees. Your service continues until the end of your paid period.

Direct Service, No Middleman

We provide and manage the drainage maintenance service directly — no third-party insurer or middleman involved.

Clear, Upfront Pricing

Transparent annual and monthly plans with no hidden fees. Payment is arranged with you directly — none is taken online.

GDPR & Data Protection

Full compliance with UK GDPR and Data Protection Act 2018. Your data is only shared with processors as set out in our Privacy Notice.

Clear Terms & Conditions

Transparent service contract with no hidden fees, clauses, or small print. Read full terms anytime.

Company Registration: Drainage Protection Line Ltd, Registered Office: 71-75 Shelton Street, London, WC2H 9JQ, England & Wales.Regulatory Note: We are a drainage services provider offering maintenance service contracts. We are NOT regulated by the Financial Conduct Authority (FCA) as we do not provide insurance, financial services, or credit products. All payments are for direct service provision under a pre-paid maintenance contract.

Our Branded Fleet

Fully equipped Drainage Protection Line vans ready to serve you 24/7 across the UK

Drainage Protection Line branded service van with logo and contact number
Logo
0800 949 6479
24/7 Emergency Drainage Services

UK-Wide Coverage

Our branded vans operate across all UK postcodes, bringing professional drainage services to your door.

Fully Equipped

Every van carries the latest drainage equipment, CCTV survey technology, and repair tools for same-day service.

Easy to Identify

Look for our distinctive Drainage Protection Line branding, logo, and contact number on every vehicle.

Need Emergency Service?

Our vans are ready 24/7 for drainage emergencies across the UK

0800 949 6479
Our Team

Professional Engineers
Across the UK

Our qualified drainage engineers are available 24/7 with fully equipped vans and the latest technology.

Drainage Protection Line engineer in branded uniform with logo

5 Star Vetted Engineers

Throughout the entire UK, offering an unmatched repair service that cannot be beaten

Happy customer with drainage engineer

Customer Satisfaction

Building trust through quality service and professional relationships

50+
Qualified Engineers
100%
Repairs Within 48 Hours
24/7
Emergency Service
100%
Fully Insured
Drainage Protection Line
Drainage Protection Line
Professional drainage services since 2019

How the service works

A clear, three-step plan set-up

No surprises. You see exactly what is included, what it costs, and how to cancel before any payment is set up.

Step 1

Check your property and service availability

We confirm whether the plan is available for your address and the services it includes.

Step 2

Review the plan in full

You see the price, any one-time fee, included scheduled service, exclusions, repair-service limits and cancellation terms.

Step 3

Set up your payment securely

When payment options are available, you continue to our approved payment partner's hosted page. We do not ask for card or bank details by email, chat or telephone.

Maintenance Plans

Simple, transparent pricing

Pre-paid service contract plans for drainage maintenance (not insurance). 14-day money-back guarantee. Cancel anytime.

Most Popular

Annual Plan

Pay annually and save. Full coverage for 12 months.

£200/year
Up to £1,000 max repair limit
Unlimited call-outs (no charges)
24/7 emergency assistance
FREE CCTV Survey with every call-out
Cancel anytime (covered till year-end)
No contract tie-ins
Covers manholes, drains, gully pots, toilets
Foul & storm drains included

Monthly Plan

Flexible monthly payments. Cancel anytime.

£19.99/month
Up to £1,000 max repair limit
Unlimited call-outs (no charges)
24/7 emergency assistance
FREE CCTV Survey with every call-out
Cancel anytime (no penalties)
Covers manholes, drains, gully pots, toilets
Foul & storm drains included

What's Covered?

Full drainage system protection with no hidden fees.

Manholes & Interceptors
Gully Pots
Toilets, Sinks & Showers
Stack Pipes
Kitchen Waste Pipes
Foul & Storm Drains
Secure plan set-up

Set up your plan securely

Choose a plan, review the full service and payment details, then continue to our secure payment partner to complete your Direct Debit or card payment. We do not ask for bank-account or card details on this website.

Set up on this device

Continue the plan set-up here in your browser.

Before payment, you will see your chosen plan, any one-time fee, recurring amount, collection schedule, key exclusions and cancellation information.

Payment options are confirmed during plan set-up. Please do not send bank or card details by email, chat or telephone.

Need help with a payment or cancellation? Contact our team directly on 0800 949 6479 or info@drainageprotectionline.co.uk.

Customer reviews

Reviews on an independent platform

We only reference customer reviews that are published on a named, independent review platform. We do not display self-published or unverified review cards on this website.

Service Areas

Check whether your address
is in a service area

Plans are available in selected service areas, subject to an address and eligibility check. We confirm availability before you set up a plan.

Availability is confirmed per postcode during set-up, alongside the services included at your address. We do not promise service in every postcode.

Check your address

Arranging payment is simple

We don't take payment online at the moment. Submit your details and our team will contact you to confirm your plan and arrange payment once a facility is live. This is a pre-paid drainage maintenance service contract — not an insurance policy. 14-day cooling-off period applies.

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